Call the Student Helpline and we can reset your password and notify you of your username
Call the Student Helpline and we can remind you of the pin code.
Have you been to the pin mate machine in the launderette? After topping up your card, make a note of the pin code. Then enter this into the pin mate machine to activate your credit.
Make sure you’re not including the “SN” at the beginning of the number but do include the dashes (-). The number is located on the back of the card. If you are still experiencing problems call the student helpline.
No, all credit on a card is non transferable.
Any credit remaining on the laundry card is non refundable as stated on the back of the card.
Go to reception explain the situation and they will give you a token for your washing.
Please call the student helpline and report the problem and location.
Please call the student helpline where someone can deal with your request.
They accept 10p 20p 50p £1 and £2 coins.
You can use MasterCard, Visa or Switch.