Working with Washstation
Here at Washstation, we’ve been providing managed service laundry rooms throughout the UK since 2010. Our specialty is the provision of rooms for campus and co-living communities and we are all about bringing that room, and what it does, out of the dark ages and into the 21st century.
Washstation was formed because we felt that student laundry rooms had become such miserable places; coin operated machines shoved into badly decorated basements and combined with poor quality customer service and maintenance. We believe that the users putting money into these machines deserve better all round.
Our core belief is that communal laundry should be great value for money, seamlessly accessed and fun! That a laundry room can be a great place to be and to respect. Which is why we now install fully digital laundry rooms and are pushing the boundaries with better interior finishes. As we love to innovate, we are constantly looking at how technology can help us provide a much better experience for users. We can already see through our direct connection with our App users, that we are providing more instant, accessible and effective customer service – something that our team are extremely passionate about.
We understand the importance to our clients of service being uninterrupted, which is why we attempt to make this as close to a reality as possible through regular preventative maintenance visits and employing pioneering service technologies. Our machine management platform allows us to remotely control our machines and identify specific maintenance needs. In the rare case that things don’t go quite right, one of our dedicated specialist engineers will be there to fix it in no time.
Our responsibility for contributing to a healthy planet is something we take seriously. Like many businesses, we recycle as much as we can and get the importance of doing all the small things – like having a paperless office. With remote machine control, and hence lowered reactive maintenance visits, we have reduced CO2 emissions. We also use machines which are 90% recyclable at the end of their life and developed to minimise the amount of resources they consume.
So that’s a little about us – a small team with a big heart and a passion for better. If this sounds good to you, reach out to us.
Our Green Mission
We use machines which are highly recyclable, with an exceptional level of durability and resilience, and proven track records. We seek to work with machine manufacturers who invest purposefully in the advancement of machine technology which benefits the environment, particularly through greater consumption efficiency. We add to that our own machine technology which enables us to manage our machines remotely, making for lower CO2 emissions from our vans and less downtime for you. It’s a win/win!
We are committed to the environment at every stage of our process and work hard to choose green suppliers, environmentally friendly ways of doing things, and doing all the small stuff that matters; like having a paperless office. Our advanced technology is a great feature of our services and we are always looking for ways in which we can work smarter and greener. Best of all, we believe that by looking after our machines properly before they go wrong, makes for a better laundry room for you.
Our Secret Ingredients
It’s cheesy, we know, but our people are our best asset. Working at Washstation isn’t a job; it’s about being a part of an extended family who care about each other and the users we serve. Our people are chosen because they embody the values which are really important to us, and each brings something great and unique to the party. We know we’re not perfect and we may get it wrong from time to time, however we’ll always do our utmost to put it right. That’s just how we roll.
We have a pioneering spirit when it comes to all things digital. In an age when you can access anything from a smartphone, we believe there is no reason why your laundry shouldn’t be on that list. All of our new laundry rooms are fully digital, and the good news is that we are working on retro-fit tech for our existing laundry rooms, to make sure our users don’t have to miss out. But the fun doesn’t stop there; we are actively developing technology that works on keyless access systems and beyond.