Working with Washstation
Here at Washstation, we’ve been providing managed service laundry rooms throughout the UK since 2010. Our specialty is the provision of rooms for campus and co-living communities and we are all about bringing that room, and what it does, out of the dark ages and into the 21st century.
Washstation was formed because we felt that student laundry rooms had become such miserable places; coin operated machines shoved into badly decorated basements and combined with poor quality customer service and maintenance. We believe that the users putting money into these machines deserve better all round.
Our core belief is that communal laundry should be great value for money, seamlessly accessed and fun! That a laundry room can be a great place to be and to respect. Which is why we now install fully digital laundry rooms and are pushing the boundaries with better interior finishes. As we love to innovate, we are constantly looking at how technology can help us provide a much better experience for users. We can already see through our direct connection with our App users, that we are providing more instant, accessible and effective customer service – something that our team are extremely passionate about.
We understand the importance to our clients of service being uninterrupted, which is why we attempt to make this as close to a reality as possible through regular preventative maintenance visits and employing pioneering service technologies. Our machine management platform allows us to remotely control our machines and identify specific maintenance needs. In the rare case that things don’t go quite right, one of our dedicated specialist engineers will be there to fix it in no time.
Our responsibility for contributing to a healthy planet is something we take seriously. Like many businesses, we recycle as much as we can and get the importance of doing all the small things – like having a paperless office. With remote machine control, and hence lowered reactive maintenance visits, we have reduced CO2 emissions. We also use machines which are 90% recyclable at the end of their life and developed to minimise the amount of resources they consume.
So that’s a little about us – a small team with a big heart and a passion for better. If this sounds good to you, reach out to us.