Before Registering Your PinMate Laundry Card please read this checklist!

The PinMate Laundry registration form is very specific in the information it needs;  follow the instructions below for a hassle-free experience:

  • Unit/Apt number:   Just your accommodation door/room number

  • Address line 1:   Road name of accommodation ONLY

  • City:   Accommodation City

  • Postcode:   Accommodation postcode i.e. KY16 9LY

Top Tip!

Keep your registration information as short as possible and avoid unusual characters or symbols,  as the registration system doesn't like these! If you fail to do this it may enter a "constant loading" pattern.  If this happens, close the page and restart the registration process again. 

  • Username  - When creating a Username make sure it has no spaces and is least 8 characters long.

  • If you get a warning message saying the card is already registered, just contact our User Support Team with your laundry card number and we can reset it for you.

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PinMate Account Card Registration

Still need help?

Get in contact with our User Support Team